A new online Asset Management platform for Call Centers & Contact Centers to accurately manage and track their headsets and other hardware assets.

 

Crystel Headset recently launched their new online Asset Management platform that now allows Call Centers to accurately manage and track their headsets and other hardware assets.

For the fist time Call Centers are now able to consolidate and manage all their asset data on one central platform.

  • Take informed decisions
  • Get accurate, real time data
  • Enjoy powerful reporting & export functionality
  • Improve your planning & budgeting
  • Track expenses & reduce waste
  • Red flag & track abuse and pilferage
  • Reduce negligence, repairs & damages
  • Access from any device, at any time

The new platform requires no updates and is open-source to all Crystel clients. It allows Call Centers to completely rethink the way they manage their assets, to consolidate and take back control of their headset management, budget and planning, and to drastically reduce their damages, waste and write off’s.

The slides below give you an overview of some of the functionality.

To book an online demo you can contact the Crystel Head Office at www.crystel.co.za or info@crystel.co.za.