Based in Cape Town, Crystel Headset is the only South African manufacturer of professional Call Center headsets. We have been manufacturing headsets and Call Center technology for more than 25 years and have more than 40,000 active headsets in the domestic market.

When you buy a Crystel Headset you are buying a locally designed, owned and manufactured product. Crystel Headsets have more than 90% local content. Here are some of the South African team members that contribute to growing our brand.

Linda Petersen heads our small manufacturing team.

Chantal Bester is one of our manufacturing team members and hand solders like an artist.









Every headset is individually tested three times before going out to a client. This allows us to maintain very high quality levels with average factory faults running incredibly low at 1,7%


Leslie Moses, a key member of the manufacturing team.

Jacqui Roussouw



Leslie Moses at work in the assembly plant.

A forest of headsets in production. Crystel has the capacity to manufacture 500 headsets per day, and maintains stock levels of 2,000 units for quick dispatch.










Chantal Bester checking PC boards


As well as corporate branding and logo’s on the headset ear-pieces, Crystel offers our clients a number of corporate colour options on the headsets.


Jacqui Roussouw assembling speaker casings

Leslie Moses assembling speakers








Linda Petersen preparing packaging

Chantal Bester doing what she does best








Over the years we have grown a wonderful team an continue to create employment and improve technical skills training for our South African staff.