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Two simple markers to look for when testing headsets

by Charles Starling | Sep 2, 2019 | Headset Testing

It is always a good day when your team comes back from a client having tested well against a big international headset brand- but one of last weeks tests in Cape Town set a bit of a record. Typically two things happen on a comparative on-site test, that indicate...

Crystel Noise Cancelling Headsets are put to the test!

by Charles Starling | Aug 26, 2019 | Headset Testing, Headsets, Noise Cancellation

Effective Noise Cancelling is critical to Call Centers. Be like EC3, and celebrate! Check out this video of EC3 in Durban, putting our Crystel Headsets to the ultimate noise cancelling test. Look carefully and you will notice that the agents are all talking on live...

Does your Call Centre Have a Structured Headset Testing & Assessment Procedure?

by Charles Starling | Aug 20, 2019 | Headset Testing, Headsets

“Designed by experienced headset engineers and BPO experts, a structured on-site headset test process that is objective, transparent and inclusive.” Headsets are like car tires. You know they are critical to what you do and the point of contact for your entire...

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