Blogs

The Hidden Costs of Headsets Revealed

Finally, a formula that lets BPO & Call Centres accurately calculate the actual Cost to Company of their headsets. You probably don’t want to know just how much money you are losing on headsets. But if you did, there is good news, and there is bad news. The bad...

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Crystel Headset is Going Global

  This is a story about a box. Of course, it’s got a lot to do with what is in the box, but our clients already know what’s in the box. They already trust what’s in the box. Because they have been using it for a long time. This is story about how easily and...

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New Head Office Home for Crystel Headset

Crystel Headset expands into their new Head Office in Northgate Park in Cape Town Reporting 280% sales growth since 2014, this is the second time in the past five years that Crystel Headset has moved operations. Their new Head Office and assembly plant in Northgate...

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Securing Your Headset Investment

Medium and large Call Centers can easily lose up to 60% of their headset investment each year. Turning this around and securing your investment isn’t complicated, but it does take a willing partner, and an innovative supplier who is prepared to counter-intuitively...

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