by Charles Starling | Sep 20, 2019 | Headsets, Quality
As someone who manufactures headsets I am often asked what hierarchy of criteria I would base my decision making on if I was buying headsets for myself. This isn’t a pitch for any particular headset brand. You should be able to apply these rules to any headset brand,...
by Charles Starling | Sep 11, 2019 | Asset Management, Asset Tracking, CAT System
A new online Asset Management platform for Call Centers & Contact Centers to accurately manage and track their headsets and other hardware assets. Crystel Headset recently launched their new online Asset Management platform that now allows Call Centers to...
by Charles Starling | Sep 6, 2019 | RWC2019
Herewith all 2019 Rugby World Cup fixtures for South Africa’s Pool. Get them into your diaries early! (They are all morning kick-off’s SA Std Time)
by Charles Starling | Sep 2, 2019 | Manufacturing, Proudly South African, The Crystel Team
Based in Cape Town, Crystel Headset is the only South African manufacturer of professional Call Center headsets. We have been manufacturing headsets and Call Center technology for more than 25 years and have more than 40,000 active headsets in the domestic market....
by Charles Starling | Sep 2, 2019 | Headset Testing
It is always a good day when your team comes back from a client having tested well against a big international headset brand- but one of last weeks tests in Cape Town set a bit of a record. Typically two things happen on a comparative on-site test, that indicate...
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